For your convenience, we offer a free Click & Collect service - buy online and pickup at a Question Air London boutique of your choice.

Simply choose ‘Collect in Store’ at the checkout as your required shipping method. From the dropdown menu, select the boutique you would like to pick up your order from.

Please allow 1-3 days for your order to arrive in store. A member of our team will call you once your order is ready to be collected.

Simply print off the email that we sent to you once your order was placed and show this to a member of our team when collecting your order. This is required as proof of purchase.

If you would like to return an item to us for exchange or refund and purchased your order using the Click & Collect service, you must return your item to Question Air head office as any other online purchase. Items purchased using the Click & Collect service may not be returned to our stores for an exchange or refund.